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615-263-3600

customerexperience@uncommonjames.com

Return Policy:

Uncommon James will extend shoppers a Holiday Return Policy. All orders will be available for return until January 15, 2027. Please note: holiday returns are still subject to the full return policy.

To start a return, use the return link in your order confirmation email. Once your return is submitted, you’ll receive a prepaid shipping label to send your items back.

Please note that free returns are available for U.S. orders only. Original shipping fees are non-refundable.

For international return requests, please contact our Customer Experience team at customerexperience@uncommonjames.com. Customers are responsible for any additional costs associated with international returns.

If your order arrives damaged, you experience a product reaction or you need additional assistance, please contact our Customer Experience team at customerexperience@uncommonjames.com. We’re happy to help!

We are unable to ship to PO Boxes for this sale. Any order that is placed to a PO Box will be canceled and refunded.
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Backorders will ship in 28 days.
Return Policy

Uncommon James will extend shoppers a Holiday Return Policy. All orders will be available for return until January 15, 2027. Please note: holiday returns are still subject to the full return policy.

To start a return, use the return link in your order confirmation email. Once your return is submitted, you’ll receive a prepaid shipping label to send your items back.

Please note that free returns are available for U.S. orders only. Original shipping fees are non-refundable.

For international return requests, please contact our Customer Experience team at customerexperience@uncommonjames.com. Customers are responsible for any additional costs associated with international returns.

If your order arrives damaged, you experience a product reaction or you need additional assistance, please contact our Customer Experience team at customerexperience@uncommonjames.com. We’re happy to help!